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Analytics & Financials

Recently, based on average data, it looks like this system has gone down for about 0 minutes at a time.

6 entries, newest to oldest

July 21, 2025 at 2:09 AM UTC

Analytics Sales Data Issues ℹ

Investigating - We are working on recovery for an issue affecting sales performance data not populating on Otter Dashboard and Order Manager. We are beginning to see recovery and are prioritizing … July 17, 2025 at 9:10 PM UTC

Analytics Exporting Issues Detected ℹ

Investigating - We are investigating an issue that might affect the ability to export Analytics & Financials through Business Manager. We apologize for any inconvenience caused and are working to … July 11, 2025 at 2:13 AM UTC

Analytics Report Issues Detected ℹ

Investigating - We are investigating a potential issue that might affect reports in our Analytics page on Otter Dashboard, including Team Performance and other analytics. We apologize for this issue … March 12, 2025 at 5:14 PM UTC

[Otter Dashboard Issues Detected] ℹ

Resolved - We have detected an issue where Otter Dashboard on manager.tryotter.com was down between 9:47am and 10:07am PST today. Our Product team has resolved this issue, and we appreciate your … March 11, 2025 at 5:53 PM UTC

[Otter Dashboard Latency Detected] ℹ

Investigating - We detected a potential issue that might affect the Analytics reporting in Otter Dashboard at manager.tryotter.com. You may have experienced latency in loading information, as well as … February 21, 2025 at 11:55 PM UTC

[Analytics Delays Detected] ℹ

Investigating - We are investigating a potential issue that might affect our analytics platform on Otter Dashboard at manager.tryotter.com, as well as Order Manager. There there may be up to a 3-hour …