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Business Manager

Recently, based on average data, it looks like this system has gone down for about 354 minutes at a time.

12 entries, newest to oldest

October 27, 2025 at 5:54 PM UTC

[Potential Analytics Delays Detected] ℹ

RESOLVED - We have detected an issue impacting Otter Analytics. You may be experiencing issues with analytics reports not loading in real-time. This began around 10:05am PST time. Our team is … October 25, 2025 at 12:33 AM UTC

[Potential Reporting Latency Issues Detected] ℹ

Investigating - We are investigating a potential issue that might affect order reports and overall analytics in Otter Dashboard and Order Manager. You may be experiencing real-time analytics not … October 9, 2025 at 8:54 PM UTC

[Analytics Loading Issues Detected] ℹ

RESOLVED - We have detected an issue impacting the Analytics page in Otter Dashboard (manager.tryotter.com). You may be experiencing issues with certain analytics pages not loading. Our team is … September 24, 2025 at 11:30 PM UTC

Otter Dashboard Issues Detected ℹ

Resolved - Issues with Otter Dashboard have been resolved and no further interruptions are expected. We appreciate your patience and apologize for any inconvenience caused. September 9, 2025 at 11:31 PM UTC

[Analytics Page Issues Detected] ℹ

RESOLVED - We have detected a potential issue affecting the Analytics page in Otter Dashboard. We have seen reports that https://manager.tryotter.com/analytics/business may be showing blank or … August 13, 2025 at 6:03 AM UTC

[Analytics Delays Detected] ℹ

RESOLVED - We are investigating a potential issue that might affect real-time analytics reporting on both Order Manager and manager.tryotter.com. Financial reports may be delayed up to a few hours. … July 21, 2025 at 2:09 AM UTC

Analytics Sales Data Issues ℹ

Investigating - We are working on recovery for an issue affecting sales performance data not populating on Otter Dashboard and Order Manager. We are beginning to see recovery and are prioritizing … July 11, 2025 at 2:13 AM UTC

Analytics Report Issues Detected ℹ

RESOLVED - We are investigating a potential issue that might affect reports in our Analytics page on Otter Dashboard, including Team Performance and other analytics. We apologize for this issue and … June 10, 2025 at 4:43 PM UTC

[Business Manager Onboarding Issues Detected] ℹ

RESOLVED - We are investigating a potential issue that might affect active and prospective onboardings for CloudKitchens customers via Otter Dashboard at manager.tryotter.com. Our team is working on … April 30, 2025 at 5:55 PM UTC

[Issues with Connecting New Integrations] ℹ

RESOLVED - We are investigating a potential issue blocking the ability to connect a new integration on Otter Dashboard (manager.tryotter.com), as well as our backend. This mainly seems to be affecting …

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