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Delivery/Partner Integration

Recently, based on average data, it looks like this system has gone down for about 0 minutes at a time.

8 entries, newest to oldest

April 24, 2025 at 5:54 PM UTC

[Order Import Issues Detected] ℹ

Investigating - We are investigating a potential issue that might have affected order imports mainly between 10:29am-10:41am Pacific Time. We are seeing recovery and are working toward resolution as … April 15, 2025 at 9:05 PM UTC

[Potential Order Import Issues Detected] ℹ

Investigating - Our team has detected a potential issue affecting order imports not coming through on time . If affected, we sincerely apologize for this issue, and want to assure you that our Product … March 25, 2025 at 11:53 PM UTC

[Order Import Issues Detected] ℹ

Investigating - We are investigating a potential issue that might affect order imports into Otter. Starting around 3:50pm PST, UberEats orders may have had import or acceptance issues. Our Product … February 20, 2025 at 3:19 AM UTC

[Order Issues Detected] ℹ

Resolved - An issue with Orders importing without any items has been resolved & no further interruptions should be expected. We are sorry for any inconvenience this caused & appreciate your … February 20, 2025 at 12:17 AM UTC

[Order Import & Menu Update Issues Detected] ℹ

Investigating - We are investigating an issue impacting Rappi Order Imports & Menu Updates. This incident post will be updated once we have more information. We apologize for any inconvenience … February 18, 2025 at 8:49 PM UTC

[Order Import Issues Detected] ℹ

Investigating - We have resolved an issue affecting order imports and order acceptance failing between 11:15am and 11:25am PST time. We should see recovery in order import. Our team has been going … December 19, 2024 at 8:19 PM UTC

[Picnic and Otter Dashboard Issues Detected] ℹ

Investigating - We are investigating a potential issue that might affect Picnic orders and the app, including possibilities of couriers not able to be signed in and eaters not getting the … December 10, 2024 at 9:51 PM UTC

[Order Import Issues Detected] ℹ

Investigating - We are investigating a potential issue that might affect order imports not coming through. We apologize for this issue, and we have our Product team prioritizing this resolution. We …