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Delivery/Partner Integration

Recently, based on average data, it looks like this system has gone down for about 22 minutes at a time.

14 entries, newest to oldest

February 20, 2025 at 12:17 AM UTC

[Order Import & Menu Update Issues Detected]  ℹ

Investigating - We are investigating an issue impacting Rappi Order Imports & Menu Updates. This incident post will be updated once we have more information. We apologize for any inconvenience …
February 18, 2025 at 8:49 PM UTC

[Order Import Issues Detected]  ℹ

Investigating - We have resolved an issue affecting order imports and order acceptance failing between 11:15am and 11:25am PST time. We should see recovery in order import. Our team has been going …
December 19, 2024 at 8:19 PM UTC

[Picnic and Otter Dashboard Issues Detected]  ℹ

Investigating - We are investigating a potential issue that might affect Picnic orders and the app, including possibilities of couriers not able to be signed in and eaters not getting the …
December 10, 2024 at 9:51 PM UTC

[Order Import Issues Detected]  ℹ

Investigating - We are investigating a potential issue that might affect order imports not coming through. We apologize for this issue, and we have our Product team prioritizing this resolution. We …

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