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Direct Order

Recently, based on average data, it looks like this system has gone down for about 0 minutes at a time.

3 entries, newest to oldest
September 11, 2024 at 2:32 AM UTC

[Direct Orders Issue Detected]  ℹ

Investigating - We are investigating a potential issue that might affect Direct Orders for Otter customers. Kitchens using Direct Orders may not be affected. We apologize for the inconvenience, and … August 28, 2024 at 12:20 AM UTC

[Order Refund Issues Detected]  ℹ

Investigating - We are investigating a potential issue that might affect order refunds for our Kitchens customers. We are seeing a “Failed to fetch payment details” error when clicking … July 18, 2024 at 11:05 PM UTC

[Latency Issues Detected]  ℹ

Investigating - We are investigating a potential issue that is affecting our backend, leading to loading issues when accessing integrations to support, as well as Business Manager loading issues.\ We …

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