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Order Manager

Recently, based on average data, it looks like this system has gone down for about 22 minutes at a time.

15 entries, newest to oldest
February 20, 2025 at 3:19 AM UTC

[Order Issues Detected]  ℹ

Resolved - An issue with Orders importing without any items has been resolved & no further interruptions should be expected. We are sorry for any inconvenience this caused & appreciate your … February 20, 2025 at 12:17 AM UTC

[Order Import & Menu Update Issues Detected]  ℹ

Investigating - We are investigating an issue impacting Rappi Order Imports & Menu Updates. This incident post will be updated once we have more information. We apologize for any inconvenience … February 18, 2025 at 8:49 PM UTC

[Order Import Issues Detected]  ℹ

Investigating - We have resolved an issue affecting order imports and order acceptance failing between 11:15am and 11:25am PST time. We should see recovery in order import. Our team has been going … December 10, 2024 at 9:51 PM UTC

[Order Import Issues Detected]  ℹ

Investigating - We are investigating a potential issue that might affect order imports not coming through. We apologize for this issue, and we have our Product team prioritizing this resolution. We … December 9, 2024 at 7:29 PM UTC

[Order Manager Issues Detected]  ℹ

Investigating - We have detected an issue affecting access to Order Manager on web at app.tryotter.com. If affected, you may be seeing a loading circle or a prompt mentioning No Access. We apologize …
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