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[Order Import Issues]

May 8, 2025 at 10:53 PM UTC

Order Manager Delivery/Partner Integration


Investigating - We are investigating a potential wide issue that may have affected order imports pushing through Otter, across several delivery partners.

We are beginning to see recovery in this issue, and our team is going through any stores that should be open and were wrongfully paused, to unpause them.

Thank you for your patience.

Last updated: June 10, 2025 at 5:25 PM UTC