Investigating - We are investigating a potential issue that may be impacting incoming orders on our Order Manager, affecting notification sounds, and orders not appearing in the tablet app. This has resulted in some orders being cancelled due to non-acceptance.
Our team is prioritizing this issue to ensure that this is resolved as soon as possible. In the meantime, please attempt to follow your incoming orders on our Web version of the app at app.tryotter.com, as this has been a workaround for many.
Thank you for your patience.
Last updated: June 29, 2026 at 6:15 PM UTC